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Difficult Conversations: How To Become a Master of Them, Top tips and tricks on dealing with tough conversations. With Alan Stevens, the world's most decorated public speaker
Created by Expert Academy
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What Will I Learn?
- Understand the circumstances that lead to difficult conversations
- Learn ways of handling difficult conversations
- Understand how to use empathy to facilitate a conversation
- Learn how to reach agreement and close the conversation gracefully
Requirements
- A willingness to learn new skills and consider changing your existing approach to the subject
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